Self-Insurance
For public and private organizations that have chosen to retain all or part of their risk, Capanna Group provides a direct claims management service, from the first notification of loss through to final settlement.
Capanna Group’s highly specialized team of lawyers and legal advisers, accountants, engineers and medical experts delivers a professional service based on proactive and cost-effective management, together with a clear assessment of the reserves to be established for each loss event.
By entrusting claims management to Capanna Group, clients can free internal resources and achieve a more effective allocation of staff to their core institutional activities.
Clients also avoid direct exposure to claimants by delegating relations with injured third parties to Capanna Group, ensuring greater impartiality throughout the handling process.
With the support of proprietary claims management software developed in-house, Capanna Group can plan the technical, accounting and administrative work relating to each claim in real time, while allowing clients to monitor every case remotely via the web.
Clients benefit from Capanna Group’s network of surveyors, legal professionals and investigators selected throughout Italy and engaged under agreed fee schedules.
Capanna Group’s continuous monitoring of retained and deductible risks prevents claims, particularly frequent losses, from being overlooked and deteriorating further.
Capanna Group can also manage recovery actions against third parties considered responsible for the loss.
With more than twenty years of experience handling claims for insurance companies, Capanna Group ensures that self-insured and deductible claims are managed according to criteria and standards recognized by the insurance market.
This also provides clear financial benefits when negotiating insurance premiums, as clients can demonstrate that retained risks are controlled and certified by an independent company capable of presenting clear, reliable data that is meaningful to insurers.
